We have a Liberal Exchange Policy

The Madras Silks is committed in providing its customers a complete satisfaction in their online shopping in their ecommerce portal www.Classicate.com . We strive to enhance the shopping experience of our customers, while providing the best quality products and services. In case you are unsatisfied with the products you purchased in www.classicate.com , you may contact Classicate Online Team with your complaints/ feedbacks at support@classicate.com , who shall revert back to you at the earliest.

1. The Purchase return may be accepted on its unfolded condition with all the supporting documents like tags,bills,etc...
2. Additional charges will not be levied to replace of the product.
3. In the case of international orders, we do not currently accept any returns or exchange of our products.
4. Please send your email mentioning the reason for exchanging the product at:
   support@classicate.com
5. The return address is mentioned Below,
   
   The Madras Silks Pvt Ltd.
   No.137,Tambaram Main Rd,
   Near Velachery Railway Station,
   Velachery,Chennai, Tamil Nadu-600 042
   Contact us: support@classicate.com
   Phone: 99406 20350

How to send the returns?

If you have any questions or clarification you can contact our customer support, we shall assist you !

Customer Support:

Contact us: support@classicate.com

Phone: 99406 20350